- Introduction
We at Light Matrix is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website https://lightmatrix.in or use our services.
- Information We Collect
We collect the following types of information:
> Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information. We collect this information when you create an account, place an order, or contact us.
> Usage Data: This includes information about how you use our Site and Services, such as the pages you visit, the products you view, and the searches you conduct. We collect this information using cookies and other tracking technologies.
> Device Information: This includes information about the device you use to access our Site and Services, such as your IP address, browser type, and operating system.
- How We Use Your Information
We use your information for the following purposes:
> To Provide and Improve Our Services: We use your information to process your orders, provide customer support, and personalize your experience.
> To Communicate with You: We use your information to send you order updates, marketing emails, and other communications.
> To Prevent Fraud and Abuse: We use your information to detect and prevent fraud, abuse, and other illegal activities.
> To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
- How We Share Your Information
We may share your information with the following third parties:
> Service Providers: We share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing agencies.
> Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
> Legal Authorities: We may share your information with legal authorities if required by law or legal process.
- Your Rights
You have the following rights regarding your personal information:
> Access: You have the right to access the personal information we hold about you.
> Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
> Deletion: You have the right to request that we delete your personal information.
> Objection: You have the right to object to the processing of your personal information.
> Restriction: You have the right to restrict the processing of your personal information.
> Portability: You have the right to receive your personal information in a portable format.
To exercise your rights, please contact us at info.lightmatrix@gmail.com
- Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect usage data and device information. Cookies are small text files that are stored on your device when you visit our Site. You can disable cookies in your browser settings, but this may affect your ability to use our Site and Services.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and physical security measures.
- Data Retention
We retain your personal information for as long as necessary to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Children’s Privacy
Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info.lightmatrix@gmail.com
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at info.lightmatrix@gmail.com